Fibre de verre Saguenay

Check at the "Frequently Asked Quesions", it could answer your question.

However, if you still have a question about the product, you can telephone us to our toll free number: 1-888-697-6669 or you just have to fill in the form <<Contact us >> by cliking on link. Our office hours are: Monday to Friday from 8.00am to 12.00pm and from 1.00pm to 5.00pm. It will be a pleasure for our staff to answer to all of your questions. questions.

Fibre de verre Saguenay inc.

1455, boulevard Ste-Geneviève
Chicoutimi (Québec)
G7G 2H2

info@fibroc.com

Sell policy

Prices are indiqued in Canadian dollars and are subject to applicable taxes. The transport charges are the responsibility of the customer and vary according to the distance, the product's weight and the carrier. Please communicate with us to obtain additional information.

You can order our products by e-mail, fax, telephone or directly at our offices. We accept these payement modes: cash, check bank transfer. A confirmation must be made by telephone to ensure and validate your transaction. You'll have to do a deposit in order to reserve your order.

All the parts are checked before the delivery with the customer. However, if there were a manufacturing defect or a missing part, communicate with us for a fast settlement.

Fibre de verre Saguenay cannot guarantee the availability in inventory of the products offered on the site. If a product cannot be offered or delivered, a reasonable delivery time will be confirmed to you by telephone. We will contact you as soon as possible in order to come to an arrangement

The prices on the site are used as indicator and we reserve ourselves the right to change them in any time and this, without notice.

Pick up in store

The collection in store is available for our shop in Chicoutimi. You will save then the transport charges connected to a potential purchase. It will be soon possible to pick up your order at several strategic places in the province of Quebec. Our distributors will offer this service as soon as possible in Quebec and Montréal areas.

Delivery policy

The delivery of your order will be subjugated with the rules of your delivery company or the one chosen by Fibre de Verre Saguenay. If you're away at the time of the delivery, it will be of your responsibility to recover your order according to the selected delivery company's rules.

The delivery of your order will be carried out as soon as possible after the acceptance of your order. The delivery periods may vary according to the availability of the products in our inventory. You are responsible for the customs clearance charges and all other expenses inherent to the export of products outside Canada.

Take note of the delivery period applicable to your order when you'll confirm by telephone. If you did not receive your order within the time envisaged, fill the form at the following address : Formulaire ou veuillez nous faire parvenir une requête par courrier électronique à l'adresse suivante info@fibroc.com